About EASYBUY

Privacy Policy

EASYBUY USA
Operated by EASYBUY TRADING PLC
Effective Date: October 9, 2026
Email: support@easybuyapp.store
Website: https://www.easybuyapp.store/

1. Introduction

Welcome to EASYBUY USA.

EASYBUY USA is an ecommerce brand operated by EASYBUY TRADING PLC. We respect the privacy of our customers, website visitors, business partners, and other individuals who interact with our website and services.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, create an account, purchase products, make payments, use installment payment arrangements, contact customer support, or otherwise interact with our services.

We are committed to handling personal information responsibly, transparently, and in accordance with applicable privacy and data protection laws.

2. Corporate Identity and Registration Details

EASYBUY TRADING PLC is a public company limited by shares, incorporated under the Companies and Allied Matters Act 2020.

Corporate details:

  • Company Registration Number (CAC): 8355664
  • Tax Identification Number (TIN): 2522574887361
  • Date of Incorporation: March 20, 2025

EASYBUY TRADING PLC operates through the EASYBUY USA brand and conducts business and serves customers in the United States, the United Kingdom, Nigeria, South Africa, Ghana, France, and other countries throughout Europe, subject to applicable registrations, business arrangements, and local legal requirements.

We respect the privacy and confidentiality of personal information entrusted to us. We seek to collect information for legitimate purposes, apply appropriate safeguards, and respect individuals’ privacy rights under applicable laws.

Throughout this policy, “EASYBUY,” “EASYBUY USA,” “we,” “us,” and “our” refer to EASYBUY USA and/or EASYBUY TRADING PLC, as applicable.

3. Scope of This Policy

This Privacy Policy applies to information collected through our website, customer accounts, orders, payments, installment arrangements, delivery services, returns, refunds, warranties, customer support, marketing communications, and other services that link to this policy.

Third-party websites and services may operate under separate privacy policies.

4. Personal Information We Collect

Depending on how you use our services, we may collect:

Personal and contact information: Your name, email address, telephone number, WhatsApp number where provided, billing address, delivery address, and other contact details.

Account and order information: Account details, order history, products purchased, transaction references, delivery status, returns, refunds, warranty claims, and customer support records.

Payment information: Transaction amounts, currencies, payment status, payment method identifiers, billing details, refund records, and relevant payment confirmations.

Installment payment information: Purchase amounts, down payments, agreed installment schedules, payment history, outstanding balances, and communications relating to payment obligations.

Technical information: IP address, browser type, device information, operating system, website activity, referral information, cookies, and similar identifiers.

Communications: Emails, complaints, feedback, inquiries, and documents or images voluntarily provided to customer support.

Marketing preferences: Your subscription preferences and records of marketing consent or withdrawal.

5. How We Collect Information

We may collect personal information directly from you when you register, place an order, make a payment, submit a form, or contact us.

We may also receive relevant information from payment processors, delivery partners, service providers, and other sources where permitted by law. Technical information may be collected automatically through website technologies and server logs.

6. How We Use Personal Information

We may use personal information to:

  • Create and manage customer accounts.
  • Process orders and payments.
  • Arrange shipping and delivery.
  • Administer installment payment arrangements.
  • Provide customer service.
  • Process returns, refunds, exchanges, and warranty claims.
  • Detect and prevent fraud and unauthorized transactions.
  • Maintain website security and improve our services.
  • Send order updates and essential service communications.
  • Send marketing communications where permitted.
  • Maintain business and transaction records.
  • Comply with applicable legal obligations and resolve disputes.

We seek to use personal information only for legitimate purposes and in ways consistent with this policy and applicable law.

7. Legal Bases for Processing

Depending on the jurisdiction and the relevant activity, we may process personal information because it is necessary to perform a contract, comply with a legal obligation, pursue legitimate business interests, obtain or act on your consent, or establish or defend legal claims.

Where processing relies on consent, you may withdraw that consent. Withdrawal does not affect processing that occurred lawfully before the withdrawal.

8. Payment Processing Through Flutterwave Inc.

EASYBUY uses Flutterwave Inc. as a payment gateway to facilitate transactions where the service is available.

When you make a payment, relevant information may be shared with Flutterwave to process or facilitate the transaction, verify payment status, manage security checks, and address payment disputes.

Depending on the transaction, information may include your name, contact information, billing details, transaction amount, and payment identifiers.

Flutterwave’s responsibilities

Flutterwave operates under its applicable agreements, privacy notices, security requirements, and legal obligations. Depending on the activity, its role and responsibilities are determined by its agreements and applicable law.

You can review Flutterwave’s published information through the following links:

EASYBUY’s responsibilities

EASYBUY uses payment services in accordance with applicable agreements and laws. We may receive payment confirmations and transaction information needed to verify purchases, fulfill orders, reconcile payments, process approved refunds, and investigate disputes.

We are responsible for managing our customer orders and obligations and protecting personal information within our control. We do not control every aspect of Flutterwave’s independent systems or processing activities.

For payment-related inquiries, contact support@easybuyapp.store.

9. Installment Payment Arrangements

Where offered, installment payment arrangements are administered directly by EASYBUY under the terms disclosed to the customer.

Customers may be required to make a down payment and pay the remaining balance in agreed installments.

Applicable EASYBUY installment offers are intended to be interest-free and have no processing fees under the stated offer terms. Late payment fees may apply where disclosed in the relevant agreement and permitted by law.

We may process payment schedules, balances, reminders, payment records, and related communications to administer these arrangements.

The applicable offer or purchase documentation should explain payment amounts, due dates, and any late fees or other material conditions. If you believe your payment record is incorrect, contact support@easybuyapp.store.

10. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, analyze website usage, improve performance, maintain security, and measure marketing effectiveness where permitted.

Third-party providers may also set cookies when their services are integrated into our website.

Where required by law, we will seek consent before using non-essential cookies. You may also manage cookies through your browser settings or an available cookie preference tool. Disabling certain cookies may affect website functionality.

11. Sharing Personal Information

EASYBUY does not intend to sell customers’ personal information to advertisers.

We may share relevant information with:

  • Payment providers, to process transactions, verify payments, and handle refunds or disputes.
  • Delivery partners, to deliver orders and provide delivery updates.
  • Manufacturers and warranty providers, to process warranty claims, repairs, or replacements.
  • Technology providers, to host, secure, maintain, and improve our website.
  • Professional advisers, where necessary for business, legal, accounting, or insurance purposes.
  • Authorities, where disclosure is required or permitted by law.
  • Business successors, in connection with a merger, acquisition, restructuring, or sale of business assets.
  • Other parties, where you authorize the disclosure or applicable law permits it.

We seek to limit information sharing to what is reasonably necessary for the relevant purpose.

12. International Data Transfers

Because EASYBUY serves customers across multiple international markets and may use service providers in different countries, personal information may be transferred to, stored in, or accessed from countries other than the country where it was collected.

Privacy protections may differ between countries. Where applicable law requires safeguards for international transfers, we will take steps intended to ensure that the transfer is lawful.

Serving customers in a country does not necessarily mean that EASYBUY has a separately registered company in that country.

13. Data Retention

We retain personal information for as long as reasonably necessary to provide services, fulfill orders, administer installment arrangements, maintain transaction records, resolve disputes, prevent fraud, and meet applicable legal obligations.

Retention periods depend on the type of information and the reason it was collected. When information is no longer required, we seek to delete it, anonymize it, or securely dispose of it, subject to applicable legal and operational requirements.

14. Data Security

EASYBUY takes reasonable technical, organizational, and administrative measures intended to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, and destruction.

These measures may include access restrictions, security monitoring, secure communications, and appropriate service-provider arrangements.

No electronic system or method of transmission can be guaranteed to be completely secure. You should protect your account credentials and contact us if you suspect unauthorized activity involving your account or an EASYBUY transaction.

15. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of information where legally available.
  • Request restriction of certain processing.
  • Object to certain processing activities.
  • Request a copy of certain information in a portable format.
  • Withdraw consent where processing relies on consent.
  • Opt out of marketing communications.
  • Complain to a competent privacy or data protection authority.
  • Receive applicable safeguards concerning certain automated decisions.

These rights may be subject to legal exceptions. For example, certain information may need to be retained to complete an order, administer an installment agreement, comply with legal obligations, prevent fraud, or establish or defend legal claims.

16. Privacy Rights Across Our Markets

Privacy rights and legal requirements differ by jurisdiction.

United States: Depending on the applicable state law and whether it applies to EASYBUY’s activities, individuals may have rights to access, correct, delete, or obtain certain personal information and rights concerning particular advertising, profiling, or data-sharing practices.

United Kingdom and European Economic Area: Where applicable, individuals may have rights to access, correct, erase, restrict, or object to certain processing, request data portability, withdraw consent, and complain to a supervisory authority.

South Africa: Where applicable, individuals may have rights to access personal information, request correction or deletion where permitted, object to certain processing, and raise complaints about how information is handled.

Ghana: Where applicable, individuals may have rights concerning access to, correction of, and lawful processing of their personal information, and may be able to raise complaints with the relevant authority.

The availability and scope of these rights depend on the law applicable to the individual and the processing activity.

17. How to Submit a Privacy Request

To submit a privacy request, contact:

Email: support@easybuyapp.store
Subject: Privacy Rights Request

Please explain your request and provide enough information for us to identify the relevant account or transaction. We may need to verify your identity before responding and will request only information reasonably necessary for verification.

We will handle requests within the time required by applicable law. Where we cannot fulfill a request, we will explain the reason when legally required.

18. Marketing Communications

Where permitted by law and where any required consent has been obtained, EASYBUY may send promotional emails or other marketing communications.

You may opt out through the unsubscribe link in a marketing email, where available, or by contacting support@easybuyapp.store.

Opting out of marketing does not necessarily stop essential service communications such as order confirmations, delivery updates, payment notices, security messages, or communications necessary to administer an existing agreement.

19. Children’s Privacy

Our website and ecommerce services are not intentionally designed to collect children’s personal information in circumstances where parental consent or other legal authorization is required.

Where applicable law requires parental or guardian consent, we will seek to comply with those requirements.

If you believe a child has provided personal information to us inappropriately, contact support@easybuyapp.store so that we can review the matter and take appropriate action under applicable law.

20. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, delivery platforms, or other external services.

These providers may collect and process information under their own privacy policies and terms. EASYBUY does not control every aspect of third-party services and cannot guarantee their privacy practices, security, or availability.

We encourage you to review third-party privacy notices before providing personal information directly to those providers.

21. Personal Data Breaches

If EASYBUY becomes aware of a personal data breach affecting information under its responsibility, we will assess the incident and take reasonable steps to contain, investigate, and address it.

Where applicable law requires notification to a regulator or affected individuals, we will make the required notifications within the prescribed period.

22. Third-Party Service Providers

EASYBUY may use third-party providers for payment processing, website hosting, technical support, communications, delivery, security, and other business functions.

These providers may access relevant personal information when needed to perform their services or meet their own legal obligations. We seek to apply appropriate contractual or other safeguards where required. Each provider’s responsibilities depend on its role, the applicable agreement, and the law.

23. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, website, services, payment arrangements, technologies, or legal obligations.

When we make changes, we will update the effective date at the top of this document. Where required by law, we will provide additional notice or seek consent before implementing a change.

We encourage you to review this page periodically.

24. Contact EASYBUY

For questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, contact:

EASYBUY USA
Operated by EASYBUY TRADING PLC

Email: support@easybuyapp.store
Website: https://www.easybuyapp.store/
Privacy Policy: https://about-us.easybuyapp.store/privacy-policy/

Please use “Privacy Policy Inquiry” or “Privacy Rights Request” as your email subject line.

25. Related Policies

For additional information about your purchases and interactions with EASYBUY, please review:

These policies should be read together where relevant. Mandatory legal requirements will prevail where a policy or contractual term conflicts with them.

EASYBUY USA — Shop Smarter. Live Better.

EASYBUY TRADING PLC is committed to treating personal information responsibly, respecting applicable privacy rights, and maintaining appropriate safeguards as it serves customers across its markets.